At Faithful Angel, we are grateful to our sponsors, donors, and supporters who make our work possible. We value your trust and the relationship we have built with you. We respect your privacy concerns and understand your desire to know how your information is used and safeguarded. Transparency is important to us, as it strengthens the quality of our programs, our accountability, and the trust you place in us.

This Privacy Policy explains how Faithful Angel (“we,” “us,” or “our”) collects and uses information from visitors to our website and from our sponsors, donors, and supporters (“you”) through www.faithfulangel.org (the “Site”) and through offline interactions we may have with you (collectively, the “Services”).

Please read this carefully to understand how we handle the information we collect from you. By using our Site or Services, you agree to the practices described in this Policy. If you do not agree with the information here, you should not use the Site or Services.

1. Information We Collect

We may collect information you provide directly, as well as information from third parties or automatically gathered through your use of our Site.

You may visit our Site anonymously without providing any personal information. However, certain Services, requests, and features may require you to provide us or our service providers with specific information, such as your name, email address, postal address, phone number, username and password, credit card or other payment information, and donation or sponsorship amounts. This information is collectively called “Personal Information” and can identify you as an individual.

You can provide your Personal Information in various ways, including over the phone, by email, through face-to-face conversations, or through offline or online forms on the Site. These forms are used to subscribe to newsletters and blogs, sign up for projects, initiatives, or events, sponsor a child, make a donation, sign petitions or letters, and engage in other activities that allow us to contact you about Faithful Angel’s activities. The decision to provide any Personal Information is entirely up to you.

When you visit and interact with the Site, certain information that does not reveal your specific identity or is not directly linked to an identifiable person may be collected automatically. This information includes:

• Your computer’s Internet Protocol (IP) address
• Your browser type and operating system
• Activities within community discussions
• Webpages and advertisements you view and links you click on within the Site
• Your bandwidth speed and information about software programs installed on your computer
• Aggregated data about email click-through rates and user video viewing
• Standard server log information
• Information collected through HTML cookies, Flash cookies, web beacons, and similar technologies (collectively, “Other Information”)

For more information on how we use cookies and other technologies, please see our “Cookies and Other Technologies” section below (5).

2. How We Use Your Personal Information

We use the Personal Information we collect to support our charitable mission, including:

• Email Communications: When you request emails from us, such as a free newsletter, you may provide your email address so we can fulfill your request. You can choose to provide additional information like your postal address or phone number.
• Donations: When you donate through our Site, we may ask you to submit Personal Information to process your donation. We only use your credit card information to complete the transaction you requested. We keep your contact information on file to provide Faithful Angel program updates and information on additional giving opportunities.
• Internal Purposes: We may use your Personal Information to protect the security or integrity of the Site, Services, and Faithful Angel itself. This includes protecting against fraud, unauthorized transactions, claims, and other liabilities, managing risk exposure (e.g., identifying potential hackers), analyzing data, usage trends, developing promotional campaigns, auditing, monitoring or preventing fraud, and enhancing or expanding the Site or Service. We may also use your information to enforce our General Terms and Conditions, Restricted Sites Terms and Conditions, or other program terms.

3. Accessing Your Personal Information

You can modify your submitted Personal Information by logging into your account and updating your profile. Please note that copies of information you update, modify, or delete may remain viewable in cached and archived pages of the Site for a period of time.

4. Third-Party Payment Processors

Faithful Angel does not collect or store credit card or other payment information. We use a third-party payment service to process payments made through the Site. If you choose to make a payment through the Site, your Personal Information will be collected by this third party and will be subject to their privacy policy, not this Notice. Please review their terms of use and privacy policy when processing your payment.

5. Cookies and Other Technologies

We utilize cookies and other tracking mechanisms to monitor your activity on our Site and Services. This information may be combined with other Personal Information we collect from you. Cookies are small data files transferred to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies make navigating our Site and Services easier, while others allow for a faster login process or track your activity on the Site.

There are two main types of cookies:

• Session Cookies: These exist only during an online session and disappear when you close your browser or turn off your computer. We use them to uniquely identify you during a session or while you’re logged in to the Site. This allows us to process online transactions, verify your identity, and improve your overall experience.
• Persistent Cookies: These remain on your computer after you close your browser or turn it off. We use them to track aggregate and statistical information about user activity.

We may also use third-party cookies to track and analyze both personally identifiable and non-personally identifiable Site data. This data helps us administer and improve the quality of the Site and analyze user behavior. These third parties may combine the information we provide about you with other information they have collected. Their use of that data is not covered by this Notice.

Disabling Cookies:

Most web browsers automatically accept cookies, but you can edit your browser options to block them in the future. The Help section of your browser’s toolbar will typically tell you how to prevent your computer from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether. Visitors who disable cookies will be able to browse certain areas of the Site, but some features may not function properly.

6. Links to Other Sites

Occasionally, we may provide links to other websites for your convenience and information. These sites operate independently from ours and are not under our control. They may have their own privacy notices, which we strongly recommend you review if you visit any linked sites. We are not responsible for the content of these sites, any products or services offered through them, or any other use of these sites.

7. Security

We have implemented commercially reasonable technical, physical, and administrative procedures to protect your Personal Information from loss, misuse, and alteration. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

While we want you to feel confident using the Site, we cannot ensure or warrant the security of any information you transmit to us. To protect the confidentiality of your Personal Information, you must keep your password confidential and not disclose it to anyone. You are responsible for all uses of our Site by any person using your password or device.

8. Our Commitment to Children’s Privacy

We do not knowingly collect Personal Information from visitors under the age of 13. If we learn that we have collected Personal Information from a child under 13 without verifiable parental or guardian consent, we will delete that information from our database as soon as possible. If you believe we may have collected information from a child under 13, please contact us at www.faithfulangel.org/contact/.

9. Changing Your Preferences or Opting Out

We understand that everyone has different preferences, and we respect your right to choose how you receive communications from us. While we’d love for you to stay connected, you can opt out of receiving marketing communications in several ways. Please note that we may still contact you for administrative purposes or to respond to your inquiries, even if you opt out of marketing communications.

• Emails: You can opt out of receiving emails by following the instructions included in those emails. You can also make this request by contacting us at www.faithfulangel.org/contact/.

10. Updates to This Privacy Policy

We may occasionally update portions of this policy without prior notice to you. Please check back periodically to stay informed of any changes. We will indicate the effective date of the most recent update at the top of this Policy page.

Contact Us

If you have any questions about our privacy practices, please contact us by visiting: www.faithfulangel.org/contact/ or by calling: +1(877)503-2484.